Contact Us



Family Services:
For families seeking emergency
assistance for Rent and Utilities

Christine Demaine
Director of Family Services
(704) 333-5040

Call to make an appointment.
No walk-ins. No email.


Administrative Office:

Carla Parks
Director of Administration and Event Planning
(704) 374-1108

Mailing address:
P.O. Box 34708
Charlotte, NC 28234-4708

Office location:
700 Parkwood Avenue
Charlotte, NC 28205-2699
If you are a family seeking emergency assistance:
call (704) 333-5040 on Tues. or Thurs. from 12 noon to 2 pm to determine if you qualify for assistance/an appointment.

Do not send an email. Your call will be returned as soon as possible. Do not drop in. You must make an appointment.

Members and Prospective Members:
Fill in the form below to send an email to the office.